Services

Software built around how your business works.

Work directly with the engineers behind Avatar. We cover four areas, and most projects involve two of them. Pricing is agreed by phase. Each service below explains what is included and how long the work usually takes.

Getting a model to work reliably takes more than a demo. Most of our work is in the systems around it: finding relevant information, keeping prompts under version control and testing for drops in quality.

Recent projects include a support assistant that draws on five years of tickets, a pipeline that imports scanned purchase orders into an ERP, and a forecast of the twelve products to reorder on Monday. If a database query and a report would solve your problem, we will tell you on the first call.

What you get
  • Working system deployed to your infrastructure
  • Evaluation suite and measured baseline
  • Cost estimate per thousand requests
  • Instructions for retraining the model
Built on

We test models on your data and choose the best performer, whether that is Avatar or another model.

We build the whole product, including the database and the screens people use. We use a small set of familiar tools so your team can understand and maintain the code.

We design for people who use the product forty times a day. Keyboard shortcuts save repeated clicks, loading and empty states explain what is happening, and pages load quickly.

What you get
  • Working product, source code and CI setup
  • Design files and reusable components
  • Written architecture notes
  • Recorded handover walkthrough
Typical stack

TypeScript throughout, with Postgres, one queue and one cache.

We watch how your team does the work and map the steps, including anything the manual misses. Then we automate the steps that do not need human judgement. Every action an agent takes goes into a readable log.

The agent asks for approval where a mistake would be costly. You set the approval thresholds and can change them without a software release.

What you get
  • Automated workflow with audit trail
  • Queue of exceptions for your team to review
  • Before-and-after time measurement
  • Failure alerts sent to the responsible person
Good candidates

Weekly tasks where three people work from the same source data are a good place to start.

We set up deployments you can repeat from a clean machine and store secrets in a vault. We also test backup restores and record how long recovery takes.

We size the infrastructure for your current traffic and document the next two steps for increasing capacity, so you can plan for growth.

What you get
  • Reviewed infrastructure code
  • Release and rollback process
  • Access permissions and audit log
  • Documented restore drill with recovery timings
Ongoing support

A monthly retainer with a named engineer and an agreed response window.

How we work with you

Projects have four phases. At the end of each, you can review the work in your browser and give us feedback.

Week 1 · Understand the work

We spend time with the people doing the work and document the decisions they make each day.

Weeks 2 to 4 · Test the approach

We test one small part of the project with real data. If the results suggest we should stop, we stop here. You keep the research.

Weeks 5 to 12 · Build

You get a new version to try in staging each week and a shared channel where you can talk directly with the engineers building it.

After release · Handover

We hand over operating guides and a recorded walkthrough, run a backup restore drill, and provide three months of support, including your first month-end.

Tell us what you need help with.

You do not need to choose a service first. Tell us about the problem, and we will suggest where to start, including whether software is the right answer.

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